When looking for care, most consumers search online for symptoms, providers they know and services in their area. Triage Bot opens a digital front door for those prospective and existing patients. Combining the Isabel Healthcare symptom checker/triage with MedChat’s modern, HIPAA-compliant chatbot, Triage Bot helps patients determine the urgency and best venue of care. Best of all, Triage Bot integrates with most telehealth, EHR and CRM platforms, creating a seamless consumer experience.
52% of Triage Bot users come from organic search
36% of Triage Bot users convert by choosing recommended care
96% identified condition correctly 1
92% of patients would use again 2
20 years of practicing physician use and feedback
Curated machine learning algorithm detects over 6,000 conditions
Training the next generation at 52 medical schools and residency programs
1.Accuracy of a Machine Learning Based Ddx Generator J. Maude Isabel Healthcare, HASLEMERE, United Kingdom, Diagnostic Error in Medicine 10th International Conference, Society to Improve Diagnosis in Medicine, Boston, MA, Oct 8–10, 2017
1. Performance of a Web-Based Clinical Diagnosis Support System for Internists L. Graber, MD and A. Mathew, J Gen Intern Med. 2008 Jan; 23(Suppl 1): 37–40
2. Patient Perspectives on the Usefulness of an Artificial Intelligence–Assisted Symptom Checker: Cross-Sectional Survey Study, Meyer, et al., Center for Innovations in Quality, Effectiveness and Safety, Michael E DeBakey Veterans Affairs Medical Center and Baylor College of Medicine, Houston, TX, J Med Internet Res 2020;22(1):e14679
Initiate telehealth visit
Schedule clinic appointment
Enter urgent care or ED Queue
Integrates with 50+ EHR, scheduling, and telehealth platforms
Without endless questions, phone calls or a password!