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Triage Bot: The New Digital Front Door

When looking for care, most consumers search online for symptoms, providers they know and services in their area.  Triage Bot opens a digital front door for those prospective and existing patients.  Combining the Isabel Healthcare symptom checker/triage with MedChat’s modern, HIPAA-compliant  chatbot, Triage Bot helps patients determine the urgency and best venue of care.  Best of all, Triage Bot integrates with most telehealth, EHR and CRM platforms, creating a seamless consumer experience.  

Patient Acquisition Engine

 

52% of Triage Bot users come from organic search

 

 

 

Triage Bot = symptom checker + care navigation

36% of Triage Bot users convert by choosing recommended care

Clinically Validated Symptom Checker

96% identified condition correctly 1

92% of patients would use again 2

20 years of practicing physician use and feedback

Curated machine learning algorithm detects over 6,000 conditions 

Training the next generation at 52 medical schools and residency programs

 

1.Accuracy of a Machine Learning Based Ddx Generator J. Maude Isabel Healthcare, HASLEMERE, United Kingdom, Diagnostic Error in Medicine 10th International Conference, Society to Improve Diagnosis in Medicine, Boston, MA, Oct 8–10, 2017

1. Performance of a Web-Based Clinical Diagnosis Support System for Internists L. Graber, MD and A. Mathew, J Gen Intern Med. 2008 Jan; 23(Suppl 1): 37–40

2. Patient Perspectives on the Usefulness of an Artificial Intelligence–Assisted Symptom Checker: Cross-Sectional Survey Study, Meyer, et al., Center for Innovations in Quality, Effectiveness and Safety, Michael E DeBakey Veterans Affairs Medical Center and Baylor College of Medicine, Houston, TX, J Med Internet Res 2020;22(1):e14679

 

 

Seamless Care Navigation

Initiate telehealth visit

Schedule clinic appointment

Enter urgent care or ED Queue

Integrates with 50+ EHR, scheduling, and telehealth platforms

Without endless questions, phone calls or a password!

Selection Guide image

A Guide to Selecting Symptom Checker / Virtual Triage Tools

Select the right tool for the intended job

Read the Selection Guide