Over half of patients seeking a new care provider start by searching symptoms online. Triage Bot engages those patients on your website, patient portal, and digital app. 36% of patients engaged by Triage Bot convert to a first clinical encounter. Some of these patients would have reached out to your contact center for triage assistance, consuming call center agent time and potential nurse triage time as well. This business case estimates net-new patient volume and contact center labor savings when Triage Bot is deployed. Contacts are available below to answer questions and explain the business case methodology.
New Patients Acquired
- High:- Median:- Low:-New Net Revenue
- High:- Median:- Low:-Labor Costs Avoided
- High:- Median:- Low:-FTEs Freed up
- High:- Median:- Low:-