April 12, 2022
Outdated contact centers are posing problems for today's health systems. As longer hold times collide with demands for a better experience from..
October 22, 2021
Join your HCIC colleagues for an exclusive look at measurable consumer engagement, patient access and labor productivity gains using chat in a..
August 15, 2019
Aplastic anemia is a rare life-threatening disorder with hypocellular bone marrow, where the bone marrow cannot make enough new blood cells. This..
October 19, 2017
The Society to Improve Diagnosis in Medicine (SIDM) held its 10th International Diagnostic Error in Medicine Conference in Boston last week, and many..
June 29, 2017
Ever since the Isabel tool was first created for pediatrics in 2000, we have strived to make our systems easy and intuitive to use and access. Isabel..
August 19, 2015
There are between 6,000 and 8,000 known rare diseases - defined as a disease affecting less than 5 in 10,000 people - and every week more are being..
October 23, 2014
NHS England today 23rd October 2014 has published its 5 Year Forward Report which shows the NHS is at a cross road and needs to change and improve..
August 28, 2013
It is with great pleasure that we introduce our guest post from Robert Hitchcock, M.D., FACEP, Chief Medical Informatics Officer, Vice President,..
April 8, 2013
Over 45 years ago, in 1968 Dr Lawrence Weed published an article on Medical Records that Guide and Teach which described the problem-orientated..
February 11, 2013
The Isabel diagnosis tool searches an extensive database of conditions for differential diagnosis support, and we often will test its accuracy with..
December 13, 2012
Isabel is used around the world by physicians, physician assistants and nurse practitioners. In the United States, within the hospitals, physician..
September 7, 2012
The idea for the Isabel diagnosis support tool first came to us while sitting in the ICU. A decade ago, my family and I were spending long hours in..